Frequently Asked Questions
-
How can i become a Virtual Watt partner?
We are keen to partner with battery manufacturers and installers. If you are interested in becoming a Virtual Watt sales partner, please get in touch.
-
Do I need to have existing renewable energy installations to join?
While having existing renewable energy installations like solar panels or battery storage can enhance your benefits from the VPP, it’s not a strict requirement. We offer solutions and guidance for those interested in adopting renewable energy technologies to become part of our energy community.
-
What battery or inverter systems are compatible with Virtual Watt’s VPP?
Virtual Watt’s Virtual Power Plant (VPP) platform supports a wide range of battery and inverter brands. If you currently have any of the following inverter systems installed, your setup is likely compatible with our VPP:
- ABB
- Alpha Ess
- Fox ESS
- Fronius
- GE
- GoodWe
- HYXiPower
- Sigenergy
- SMA
- SolarEdge
- SolarX
- Sungrow
We connect your inverter to the VPP either:
Directly via the inverter’s internal communication system, or
Indirectly using an IoT device known as an Energy Management Device.
In some cases, if we need to install an Energy Management Device and the connection point is located inside the inverter case, an electrician may be required for safety reasons. While installation is generally simple and often DIY-friendly, only a licensed professional should open the inverter casing due to electrical safety regulations.
-
Are there any costs associated with joining Virtual Watt?
Joining our VPP is designed to be cost-effective. Any associated costs will be transparently communicated during the onboarding process, and we strive to ensure that the financial benefits of participation outweigh any expenses.
-
Can my business add batteries and join the Virtual Watt community?
Yes, we would be happy to connect your business batteries to our VPP, please contact us and we will reach out to discuss the options for adding your assets to our VPP.
-
What are the benefits of joining Virtual Watt's VPP?
By participating in our VPP, you can:
- Boost Efficiency: Integrates distributed energy to maximize utility.
- Reduce Costs: Smart scheduling minimizes energy expenses.
- Support Sustainability: Promotes renewable energy and reduces carbon footprints.
- Stabilize the Grid: Provides flexibility to prevent outages and balance loads.
-
Where is your main office?
Our main office is located in Stretton, Brisbane, Queensland, Australia
-
How do I access the energy market with my home battery?
Virtual Watt will connect your battery to our Virtual Power Plant platform either via an API connection or via our IoT device. Once your battery is connected to our VPP it is automatically connected to the energy markets.
-
How does Virtual Watt ensure the security of my energy data?
We prioritize the security and privacy of your data. Our platform employs advanced encryption and security protocols to protect your information. We adhere to strict data protection regulations and ensure that your data is used solely for optimizing your energy experience within our VPP.